Privacy Policy

Skinmedics Clinic Pty. Ltd. trading as Skinmedics is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on / sell / swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Skinmedics uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Skinmedics only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided and your IP address will be stored along with a transaction number that allows us to track your order. Please do not hesitate to contact us in relation to any privacy correspondence on 02 9571 8622 or we can be reached by clicking the Contact button on the top right hand side of the navigation bar of our website

When purchasing from Skinmedics your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128- bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support at

By using this site, you are responsible for maintaining the confidentiality of your login, account and password and for restricting access to your computer, you also agree to accept responsibility for all activities that occur under your account or password. Skinmedics Clinic Pty Ltd. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Please read all of our conditions of use before using our site. These terms will apply to use of the website, your purchases of items from our store, whether you are ordering online or via any other method of contact. By using this site you automatically agree with the terms and conditions of use. We may modify our terms and conditions from time to time - please review these regularly.

Skinmedics Clinic Pty Ltd trading as Skinmedics - Phone 02 9571 8622.